“For more than 30 years Intelligarde has challenged the security industry to be better. We revolutionized the industry once already and now we’re doing it again by investing a significant portion of our resources back into our employees. We truly believe that the security industry can be a source for social good around the world, but it starts with treating our guards right and helping them to build the futures they dream of.”
Ross has always been a well-known innovator in the security industry developing new methods and important advances to benefit all members of the industry nationwide. As the founder and current CEO of Intelligarde, for over 30 years, he has been integral in revolutionizing the industry – most recently with the introduction of Intelligarde’s Employees Share Ownership Plan (ESOP) & B Corp Certification.
Through consultations with security, police, facility and property management experts nationwide, he has driven Intelligarde to shift its focus to prioritizing a hybrid program developed to address the need for security personnel to engage in complex administrative tasks while still being able to remain assertive in the protection of people and assets across our client base. While most companies prioritize “old fashioned” pre-2010 models with a blind focus on either “enforcement” or “service” resulting in either too aggressive or too passive an approach for post-2010 security programming, Ross has redesigned Intelligarde’s recruitment, training and professional development process to produce a “hybrid” approach properly balancing these priorities with an acute focus on courteous and professional security and reception services.
Ross is continuously developing new and innovative programs designed to increase employee retention and development, while keeping Intelligarde’s price-point in line with being the highest value currently available on the market.
